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Focusing on abilities
Dollywood worker has Down syndrome

By Marfi Davis-News-staff writer

PIGEON FORGE - Dollywood had an early Christmas gift for Kellye Ivy on the first day of their Smoky Mountain Christmas festival this year - a job.

Ivy, 21, has a mental disability called Down syndrome. Just a few years ago, the chance of her landing a real job at the federal minimum wage or better was next to none.

Her parents, Joyce and William Ivy, moved their three children from Oxford, Miss., to Sevier County after Kellye came home with the news that Dollywood hired people like her. In fact, Kellye Ivy spoke out loud and clear about her first day on the job clearing tables at Aunt Granny’s Restaurant. "I love it. I love everything about it," she said. Ivy added that she is looking forward to spending her earnings on Christmas gifts for her parents and brothers.

Dollywood has employed supervised teams of mentally challenged adults from the Douglas Cooperative in Sevier County for the past five years. When the agency first approached Dollywood about hiring the mentally disabled adults, the park’s managers were hesitant and concerned the new employees wouldn’t be able to keep up with the workload during the busy summer season.

They had to ask us more than once said Dolly wood Employment Manager Amy Cox.. The program started small with a few of Douglas Cooperative’s clients cleaning tables and running the dishwasher in one of the Dollywood restaurants under close supervision.

This past summer is supervised team of 18 mentally disabled adults from Douglas Cooperative worked in a half dozen Dollywood restaurants.


"Her goal when we moved here was to work at Dollywood, said her mother, "We were once told that Kellye would never accomplish anything, never say anything intelligible."

Joyce Ivy,  Speaking of her daughter, who is working at Aunt Granny's restaurant after training at Dollywood

 


Kellye ivy was on that team, and by the end of the fall festival, Dollywood managers knew she was capable enough to join the full time staff. Ivy is the fifth crew member that Dollywood has added to its regular staff in the past five years.

She is a regular Dollywood employee now, said Cox.. There’s been no negative reaction from Dollywood visitors or Ivy’s fellow employees. People do notice them and comment, they appreciate that w e hire them, said Sandra Crumbley, team leader at Aunt Granny’s Restaurant.

Ellen Long, spokeswoman for Dollywood, said she has been gladdened by the experience. She and others have learned to focus on the abilities rather than the disabilities of their coworkers. We have 2,000 employees who now think it’s a normal working environment to have mentally handicapped adults working alongside them. Many of them will go on to other jobs. We hope they’ll take that with them, Long said.

Douglas Cooperative clients are also working at serval other Sevier county businesses, including a variety of fast food restaurants and hotels. The program at Dollywood is the biggest and most successful, said Sharon Hauser, Director of the Sevier County branch of Douglas Cooperative. The agency, which runs a sheltered workshop where mentally disabled adults assemble advertising brochures, held a special reception last week to thank Dollywood for providing work to Ivy and other mentally challenged adults.